Refund and Cancellation Policy for Truecopy

By using the online eSign & Digital Signature Service provided by Truecopy Credentials Pvt Ltd (TRUECOPY), You (the user) agree to our Refund Policy as follows:

1) Refund and cancellation requests are only permitted within 24 hrs of making the payment.

2) Payment Gateway commissions and order processing charges will be deducted as applicable (upto 7% of payment made).

3) Any refund + cancellation request has to be made on email to stating the reason for requesting the payment.

4) Refunds shall be made within 7 working days of receipt of valid request.

5) No refund shallbe made after the order fulfillment process has been initiated.

For any questions about these Terms of Use, kindly contact